We are happy to provide a free realistic non obligation market appraisal for the letting of your property to give you the accurate rental value you could achieve. We are members of DPS (Deposit Protection Service) adhering to all UK Housing Law.
We are a local, independent firm specialising in Residential Lettings and Property Management. As specialists in this area we are fully focused on the priorities and needs of our Landlord and unlike other estate agents our loyalties are not divided by dealing with property sales and mortgages. By instructing us to act as your Letting and Management Agents your asset will be in professional and caring hands.
We understand that letting your property, especially for the first time, can be a worrying experience and with this in mind our most important consideration is providing you the Landlord with the best possible service and the right tenants for your property.
Our fees are competitive and may be open to negotiation dependent on the level of service required.
A Personal Service
We pride ourselves in offering a personal and friendly service, whilst at the same time maintaining a high standard of competence and professionalism.
Carefully Selected Tenants
Drawn from a continually updated register, all prospective tenants are thoroughly referenced and credit checked. In some cases we will also acquire a guarantor.
Out of Hours Service
As your agents we will always be available out of hours to suit your meeting requirements or to deal with any emergencies regarding your rented property as agreed in any contracts we form with you.
Insurance for Landlords
We offer a range of competitively priced insurance products designed especially for Landlords, to provide extra security and peace of mind. These include:
- RENTAL GUARANTEE COVER
- LEGAL EXPENSES COVER
- CONTENTS INSURANCE
- BUILDINGS INSURANCE
- EMERGENCY REPAIR SERVICE
A Tailored Service
Outlined below are the two basic elements of our Service. However, we maintain a flexible attitude, and are generally able to adapt our Service to meet Landlord needs. For Example by providing only a part Management Service, or occasionally by taking on additional tasks and duties.
Full Management Service
This is our inclusive service which consists of the following:
In addition to the above we will provide the following with the Full Management Service:
- Marketing of the property to find the right tenant/s
- Arrangement and carrying out viewings
- Introduction and vetting of a prospective tenant/s
- Preparation of the tenancy agreement
- Inventory and Check-in of property and tenant/s
- Security Deposit collection (which will be held by the DPS)
Periodic Inspections of Property
Should these bring to light any maintenance issues, we will (within the confines of our Management Agreement) recommend, oversee and account for any necessary repairs.
Collection & Processing of Rental Payments
This will be credited automatically to the Landlord's nominated bank account every month.
Towards the end of the tenancy, we will liaise with the tenant, and renew the tenancy agreement or arrange to check them out as applicable.
At the end of the tenancy we will inspect the property in the presence of the tenant/s to ensure that it has been left in a good condition. At this point we will also carry out the final inventory and check-out of tenant/s.
Tenancy Termination (Including Breach of Tenancy)
In the event a tenancy needs to be ended before its natural termination either on instruction by landlord or tenant/s, Propertylink will liaise with both parties to bring the termination into effect smoothly and quickly. We will also support you through tenancy termination should the tenant/s breach their tenancy agreement as we are fully trained in this legal area.
Provision of Housing Law Advice
For all matters above as well as for general information required by the landlord Property Link, throughout the management period, will be available to freely
give advice on any Housing Law matters.
HMO / Property Licence Advice/ Acquirement
Property Link will provide advice on HMO/Property Licences and whether these are required for the Let Property. We will also for a reduced fee organise and acquire a license on behalf of the landlord.
Preparation of Property
We have found that a good relationship
with tenant/s is the key to a smooth-running tenancy. A part of this is to ensure that the tenant/s are receiving value for their money. It follows therefore that a well
maintained property in a good decorative order will go towards achieving a higher rental figure and the tendency of tenant/s to treat the property with greater respect. We will work closely with Landlords to advise them on the best practice to achieve this through purchase of practical furniture, fixtures and fittings and maintenance of property to create a valued relationship.
We also have a team of skilled, reliable tradesmen on call 7 days a week to attend to any property issues without a call out charge.
Our Full Management Service (detailed above) is suitable for those Landlords who are not residing locally, or would rather not deal with the Tenants directly, preferring all aspects to be handled by an Agent.
Letting Only Service
Our Letting Only Service includes the following:
- Marketing of the property to find the right tenant/s
- Arrangement and carrying out viewings
- Introduction and vetting of a prospective tenant
- Preparation of the tenancy agreement
- Inventory and Check-in of property and tenant
- Security Deposit and first Month's Rent collection*
* Once the first month's rent and a security deposit have been collected from the tenant/s we will credit this to the Landlord less our agreed fee. Managing the tenancy, including the maintenance and rent collection, will then be the responsibility of the Landlord.
General Advice for Landlords
Electrical, gas plumbing, waste, central
heating and hot water systems must be safe, sound and in good working
order. Repairs and maintenance are at the Landlords expense unless
misuse can be established. Interior decorations should be in good
condition and preferably plain, light and neutral.
is recommended that you leave only minimum furnishings, and these
should be of reasonable quality. It is preferable that items to be left
are in the property during viewings. If you are unsure about certain items then we will be
able to advise you.
Personal Items/Ornaments, etc.
possessions, ornaments, pictures, books etc. should be removed from the
premises, especially those of real or sentimental value. Some items may
be boxed, sealed and stored in the loft at the owner's risk. All
cupboards and shelf space should be left clear for the tenant/s own use.
should be left neat, tidy and rubbish free, with any lawns cut. Tenants
are required to maintain the gardens to a reasonable standard, provided
they are left the necessary tools. However, few tenant/s are experienced
gardeners, and if you value your garden, or if it is particularly
large, you may wish us to arrange visits by our regular gardener.
the commencement of the tenancy the property must be in a thoroughly
clean condition. At the end of each tenancy it is the tenant/s
responsibility to leave the property in a similar condition. Where they
fail to do so, cleaning will be arranged at their expense.
Information for the Tenant/s
is helpful if you leave information for the tenant/s, e.g. on operating
the central heating and hot water system, washing machine and alarm
system, and the day refuse is collected etc...
should provide one set of keys for each tenant. Where we will be
managing we will arrange to have duplicates cut as required.
If your property is mortgaged, you should obtain your mortgagee's written consent to the letting. They may require additional clauses in the tenancy agreement of which you must inform us.
If you are a leaseholder, you should check the terms of your lease, and obtain the necessary written consent before letting.
You should ensure that you are suitably covered for letting under both your buildings and contents insurance. Failure to inform your insurers may invalidate your policies. We can advise on Landlords Legal Protection, Rent Guarantee Cover and Landlords Contents and Buildings Insurance if required.
Bills and Regular Outgoings
We recommend that you arrange for regular outgoings e.g. service charges, maintenance contracts etc. to be paid by standing order or direct debit. However where we are managing the property, by prior written agreement we may make payment of certain bills on your behalf, provided such bills are received in your name at our office, and that sufficient funds are held to your credit.
Council Tax & Utility Accounts
We will arrange for the transfer of Council Tax and utility accounts to the tenant/s. Meter readings will be taken at the beginning of the tenancy, allowing your closing gas and electricity accounts to be drawn up. All these matters we will handle for you, however British Telecom will require instructions directly from both the Landlord and the tenant/s.
When resident in the UK, it is entirely the Landlords responsibility to inform the Inland Revenue of rental income received, and to pay any tax due. Where the Landlord is resident outside the UK during a tenancy, under rules effective from 6 April 1996, unless an exemption certificate is held, we as Landlord's Agent are obliged to retain and forward to the Inland Revenue on a quarterly basis, an amount equal to the basic rate of income tax from rental received, less certain expenses. An application form for exemption from such deductions is available from us, and further information may be obtained from the Inland Revenue.
It is most important that an inventory of contents and schedule of condition be prepared in the beginning of a tenancy, in order to avoid misunderstanding or dispute at the end of a tenancy. Without such safeguards, it will be impossible for the Landlord to prove any loss, damage, or significant deterioration of the property or contents. In order to provide a complete Service, we will, if required, arrange for a member of staff to prepare an inventory and schedule of condition, at the cost quoted in our Agency Agreement.
Important Safety Requirements
The following requirements are the responsibility of the owner (Landlord). Where you have signed our Full Management Agency Agreement, they are also our responsibility.
Therefore where we are managing we will need to ensure compliance.
Health and Safety - Gas
Annual safety check
Under the Gas Safety (Installation and Use) Regulations 1998 all gas appliances and flues in rented accommodation must be checked for safety within 12 months of being installed, and thereafter at least every 12 months by a competent engineer (i.e. a CORGI registered gas installer).
There is a duty to ensure that all gas appliances, flues and associated pipework are maintained in a safe condition at all times.
Full records must be kept for at least 2 years of the inspections of each appliance and flue, of any defects found and of any remedial action taken.
Copies to Tenants
A copy of the safety certificate issued by the engineer must be given to each new tenant before their tenancy commences, or to each existing tenant within 28 days of the check being carried out.
Health and Safety - Electrical
Under the Electrical Equipment (Safety) Regulations 1994, and certain other regulations, electrical appliances and equipment provided in tenanted premises must be safe. It is therefore necessary to make a visual check to ensure that all electrical items, plugs and leads appear completely safe and undamaged, and remove or replace any faulty items.
Consumer Protection - Fire
The Furniture and Furnishings (Fire) (Safety) Regulations 1988 (amended 1989 & 1993) provide that specified items supplied in the course of letting property must meet minimum fire resistance standards. The regulations apply to all upholstered furniture, beds, headboards and mattresses, sofa-beds, futons and other convertibles, nursery furniture, garden furniture suitable for use in a dwelling, scatter cushions, pillows and non-original covers for furniture. They do not apply to antique furniture or furniture made before 1950, bedcovers including duvets, loose covers for mattresses, pillowcases, curtains, carpets or sleeping bags. Items which comply will have a suitable permanent label attached. Non-compliant items must be removed before a tenancy commences.
All properties built since June 1992 must have been fitted with mains powered smoke detector alarms from new. Although there is no legislation requiring smoke alarms to be fitted in other ordinary tenanted properties, it is generally considered that the common law 'duty of care' means that Landlords and their Agents could be liable should a fire cause injury or damage in a tenanted property where smoke alarms are not fitted. We therefore strongly recommend that the Landlord fit at least one alarm on each floor (in the hall and landing areas).
We hope that the general points covered in this guide will be of some assistance to you. If there are any aspects of which you are unsure, please telephone our office. Alternatively we can visit you at your home to discuss your individual requirements, at your convenience.
Please feel free to call us to discuss your needs on 020 8903 4555